LETOPTIONPROPERTY MANAGEMENT
Book Your Stay☰
Payments

Secure, straightforward payment.

Here's exactly how paying for a LetOption managed stay works, from reservation to check-in.

How it works

From booking to check-in

  1. Reserve your dates. Submit a booking request for the apartment and dates you want — this does not charge your card.
  2. We confirm availability. A LetOption coordinator checks the calendar and confirms your stay by email, usually within a few hours.
  3. Secure payment link. Once confirmed, we'll send a secure checkout link to the verified email address you used to create your account. Card details are entered directly into our PCI-compliant payment processor — LetOption never sees or stores full card numbers.
  4. Verify your identity. After payment, the lead guest will be asked to complete a quick identity verification using a government-issued photo ID. This helps protect our guests, homeowners and properties, and usually takes less than 2 minutes.
  5. Booking confirmed. Once your payment has been processed and your identity has been successfully verified, your booking is confirmed.
    • Same-day bookings: you will receive your check-in instructions immediately after verification.
    • Future bookings: your check-in instructions will be sent 24 hours before check-in.
    Your apartment is now reserved, and you’re all set for your stay.

Please note — payment deadlines

  • Booking made within 24 hours of check-in: payment must be made within 2 hours of your booking being accepted.
  • Booking made more than 24 hours but less than 7 days before check-in: payment must be made within 6 hours of your booking being accepted.
  • Booking made 7 days or more before check-in: payment must be made within 12 hours of your booking being accepted.
256-bit encrypted checkout
Secure booking and payment overview

Good to know

Accepted cards

Visa, Mastercard and Amex are accepted. Apple Pay and Google Pay are supported at checkout where available.

VISAMCAMEX

Deposits & balance

Stays under 28 nights are charged in full at confirmation. Medium-term stays (1–6 months) take a deposit plus first month upfront, with the remainder billed monthly.

Cancellations & refunds

Refund eligibility depends on the listing's cancellation policy, shown at checkout before you pay. See our Cancellation Policy for full terms.

Ready to book?

Browse available homes and submit a booking request — we'll confirm availability and send your secure payment link by email.

Browse Homes